How to place an order?
Ordering an Item with Holz Planet Store is very easy and user-friendly. If you have an idea on which item you want to buy, you can directly proceed to the item page. Add it to cart or check-out instantly.
If you want to browse more or wanted to find a better version of the item you have in mind. Select and go through our categories for easier browsing.
Proceed to filling-up of shipping address and mode of payment. You’ll get a confirmation email from us regarding your successful purchase.
Do I need an account?
No, we want our customers to have an easy and hassle-free shopping experience. Even if you don’t have an account, when you add something to your cart, it will be retained there until you’re ready to check out.
You can also order without having to go through the hassle of creating an account. But you can also do create an account, to improve shopping experience the next time you buy again at Holz Planet Store.
What are your modes of Payment?
Holz Planet Store have partnered with great payment gateways to provide you a secure, hassle-free and fun shopping environment. We accept credit or debit card payments and Paypal.
These partner payment gateways can give you more confidence in buying from our store as we will not have any access to any information regarding your payment details. It will be all handled by these regulated payment gateways.
I don’t have a Paypal Account, how do I purchase?
You can pay with Paypal through logging in to your account if you have an account with them or you can choose not to log-in if you don’t own an account with them. Paypal accepts payment even if you don’t have an account.
You can also choose to pay your purchases via our in-store payment gateway which is not connected to paypal.
Is it safe to purchase from your site?
Nothing is more important for us as an online store than to make sure that you’re shopping securely on our online store. We can safely assure you that our website is tightly secured with the latest online security features.
If you check at the upperleft corner of your browser, before our website name is a word “secure” written in there. It means Google acknowledge that our site is safe and secured.
We have installed softwares as well that protects you and our store from potential online virus and malwares.
We have also partnered with the best payment gateways in the market to ensure that you’re shopping will not be compromised.
How do I know if my payment was successful?
You will receive an email from us regarding the successful purchase. Please note that tracking ID will follow once we have shipped your item. See our article regarding shipping for more information.
Hope we have given light to your queries and worries. From the land of the